Welcome to Lawrence!

Using the Lawrence network, you will be able to send and receive email, store data, access network printers and connect to the Internet. You will have personal storage for your important documents on a secure server that we back up nightly. Should you inadvertently delete an important document, Technology Services will likely be able to restore a prior version. That sure beats starting over – especially if the document is a research paper due tomorrow!

Once you are on campus, your computer account (username and network/email password) will allow you to access the Lawrence network from many campus locations including residence hall computer labs, labs in academic buildings, and from your own personal computer.

Your To-Do List:

Listed below are some things you need to do at home before bringing your computing devices to campus:

  • Check your system. To connect to the Lawrence network, Technology Services recommends the following minimum configurations.
  • Wireless access to the campus network is available on campus.  Wireless access is available throughout campus.
  • Bring a lengthy (20’-25’) network cable if you plan to connect “wired” to the network from the data port in your room (needed for gaming devices and TV boxes).  NOTE: Personally owned wireless access points or wireless routers are NOT allowed to be used on campus because they interfere with the Lawrence provided wireless network.
  • Print and read the following instructions for access to the Internet, personal network space and network printers: Connecting to the LU Network
  • Security Patches and Service Packs: Install all available security patches for your operating system. If you are running a Windows computer you must also have current service packs installed. Your computer will be scanned for these files during the network registration process. If security patches and the service packs (Windows computers only) are not in place, you will NOT be able to register your computer. To find and download the current security patches for your operating system, see:
  • Anti-Virus software: It is REQUIRED that all Windows and Apple computers connected to the Lawrence network have current anti-virus software. Anti-Virus software is available at no cost to Lawrence students if you do not already have your own.  Please see Lawrence's Anti-virus page for more information.  Note – you may download the software from on or off campus. For both Windows and Apple computers it is strongly recommended that the built-in firewall be activated.
  • External Hard Drive: It's a good idea to bring an external hard drive with you in order to back up your computer in case of hard drive issue.
  • Bring all original installation disks in the unlikely event that the computer needs to be reformatted. Technology Services offers support for connecting computers to our network and gaining access to the Internet and campus printers. Technology Services will attempt to assist student with personally-owned computers that are having trouble with viruses and spyware but in some extreme cases may refer the student to outside vendors.
  • Other devices: Lawrence allows each student up to five different devices to be registered on our wired/wireless network.  Computers, tablets, and smartphone are allowed to be on both the wired and wireless network. Gaming devices, TV boxes (ie. Apple TV, Roku, ChromeCast, Smart TVs)  may only be registred for use on the wired network. If you have such a device and it does not connected via wired you will not be able to use it on our network.  Note, you may need a mini-hub if you will be connecting more than one device to the wired network.
    • Gaming devices (ie. xbox, play stations, wii) may only be connected via a wired connection.
    • TV boxes(ie. Apple TV, Roku, ChromeCast, Smart TVs) may only be connected via a wired connection.
    • Mobile devices may be connected wirelessly. Mobile device connection instructions
  • Mini-hub check out: If both you and your roommate plan to make wired connections to the Lawrence network, one of you will need to check out a mini-hub from Technology Services.  This device allows multiple computers to be connected through one data port. [NOTE: You will not need a mini-hub if you plan to connect wirelessly.] There is no charge to borrow a mini-hub. If the mini-hub is not returned or is returned damaged at the end of the school year, there will be a $50.00 charge (in addition to a $20 processing fee) applied to your student account. Mini-hubs can be obtained from the Helpdesk, Library room 201.

Other things to know:

Office 365:  Summer 2014, Lawrence University will be using Microsoft Office 365 for student email services, online storage space and to provide Microsoft Office software for up to 5 of your devices.  This means you do NOT need purchase Microsoft Office software for your computer before coming to campus this fall. Click here for more information.

Logging off: If using the public access computers, you must log off when finished. Any public device left idle for 25 minutes will be automatically logged off by the system. Open documents will NOT be saved.

Print management:  In order to conserve paper, when you print to a residence hall or library printer, your documents will not print until you release the print job at the printer. Documents not printed within 15 minutes of sending will be automatically deleted. Another benefit of this system is that students may release their print jobs from any managed printer … so if one printer is out of paper you can go to another location to print your document.

One Last Point:

Lawrence maintains a Helpdesk whose sole purpose is to assist you with problems ranging from network connections to formatting a paper to telecommunication issues.

You can contact the Helpdesk at any time via email to helpdesk@lawrence.edu or by calling 920-832-6570 during normal business hours which are 8 a.m.. to 5 p.m.. Monday thru Friday.

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