The Lawrence Academy of Music

Did you know you and your family can receive music instruction at Lawrence?
The Academy of Music, a division of the Conservatory, is the largest community outreach program for Lawrence.  It offers music instruction for over 1,800 Fox Valley students, ages 6 months to 90+, and welcomes 8,000 community members to campus to enjoy concerts and recitals every year.

Where is it?
The Academy building is located near the intersection of Olde Oneida Street and West Water Street.

What programs are available?
Academy programs include private lessons for youth and adults, early childhood music classes, an adult orchestra, youth ensembles that include two bands, an orchestra, and seven girl choirs, a community gamelan, adult opera outings, adult music seminars (no experience required!) and summer camps.

Which instruments are available?
Private instruction is available in voice, piano, guitar, harp, violin, viola, cello, string bass, flute, recorder, clarinet, oboe, bassoon, saxophone, French horn, trumpet, low brass, and percussion. 

Who are the teachers?
Students receive instruction from Academy teachers, Conservatory faculty and Conservatory student teachers who have completed a pedagogy sequence.  18 Academy staff members are Lawrence alumni.  Three-quarters of Academy teachers hold masters or doctoral degrees.  More than two-thirds of Academy teachers have taught here for more than ten years.

How long are lessons?
Private lessons vary in length according to the age and ability of the student.  Lessons are available in quarter hour increments (15 minutes, 30 minutes, 45 minutes, 1 hour).

How much are lessons?
Private lessons with Academy teachers are $26.00 per half hour, and $18.50/half hour with Conservatory student teachers.  For a full list of prices, see the fees page. Ensemble fees vary and are listed on each ensemble’s web page.  Lawrence Adult Music Programs (LAMP) have separate registration processes and fees.

Is tuition assistance available?
Tuition assistance, provided by the tutti! fund and a grant from the Wisconsin Department of Public Instruction, is available to ensure equal access to all Academy programs, regardless of a student’s financial status.  Download forms and applications here:  Scholarship Information

How can I register?
Music lesson registrations are accepted at any time throughout the year, based on teacher availability by contacting the Academy office. University employees receive priority placement for instruction or a priority position on a wait list, if one exists for that instrument.

How can I contact the Academy of Music?
You can reach the Academy office by calling 920-832-6632 or sending an e-mail message to

How can I help ensure access to Academy programs?
You can support tuition assistance by purchasing items in Academy’s annual tutti! online auction, purchasing raffle tickets from any Academy staff or student in February-March, or making a donation to the Academy’s tutti! fund.  Gifts in memory or in honor of individuals are encouraged during the holiday season.

as of Dec. 2013

403(b) Tax Deferred Savings Plan

Lawrence University provides you with the opportunity to save for your retirement through the 403(b) Tax Deferred Savings Plan (the “Plan”).  The University would like you to know more about how you can participate in the Plan. Whether you want to enroll in the Plan, or you are already enrolled but wish to change the amount of your Deferral, you can accomplish your goal by completing a 403(b) Salary Reduction Agreement form.  You may obtain a copy of the agreement and information on the Plan by calling Erin Punzenberger at 920-832-6564 or by visiting Human Resources.

All employees of Lawrence University who receive compensation reportable on an IRS Form W-2 are eligible to participate in the Plan, unless you are a student enrolled in, and regularly attending classes offered by, Lawrence University. In order to participate in the Plan you must elect to contribute a minimum of $200 per year.

You may change the amount you are deferring into the Plan or stop making Deferrals altogether. These changes will be implemented as soon as administratively feasible after you complete a new 403(b) Salary Reduction form. Generally, once you stop your Deferrals, you will not be able to reenroll in the Plan and begin making Deferrals again until the following January 1 or July 1.

Please contact Human Resources for enrollment information.  You must complete a 403(b) Salary Reduction Agreement form, open your account with TIAA CREF or Fidelity Investments and select your investments before Deferrals into the Plan will be made through payroll deductions.

Once you are enrolled, you can review and change your investment allocations as frequently as permitted under the Individual Agreements.

You may elect to defer a percent of Compensation or a flat dollar amount into the Plan.  The maximum dollar amount that can be contributed into the Plan each year generally is $17,500 for 2013 and includes contributions made to certain other deferral plans (e.g., 401(k) plan, salary deferral SEP plans, and other 403(b) tax-sheltered annuity plans).  This amount will increase as the cost of living increases.

Age 50 Catch-up Contributions – Starting with the calendar year that you turn age 50, you may defer up to an extra amount into the Plan as an additional pre-tax contribution. You can contribute this extra amount once you reach certain Plan limits that would otherwise cap contributions (such as the $17,500 maximum described above). The maximum catch-up amount is $5,500 for 2013 and may increase as the cost of living increases.

Your contributions are fully and immediately vested.

If you wish to enroll, change your current election or have further questions, please contact Erin Punzenberger by calling 920-832-6564 or via email at

Note:  This brief overview is intended only as a summary to be used for informational purposes.  Please refer to the Summary Plan Description which provides far greater information about the Plan.  The actual Plan document is controlling under all circumstances.

as of Aug. 2013

Emergency Room or Urgent Care

Did you know your out-of-pocket cost for an ER visit is usually much more than an urgent care visit? And a regular doctor’s visit costs less than urgent care? More than 10 percent of all emergency room visits could have either been addressed in a doctor’s office or an urgent care facility. But how can you determine which is more appropriate for your condition? Where you go for medical services can make a big difference in how much you pay and how long you wait to see a health care provider. The chart below can help you select the right setting for your needs. Please note, the information shared in this edition of “Did You Know?” is specific for those who are enrolled in the LU health plan. We encourage those who are not in the LU health plan to check the ER/urgent care coverage and out of pockets costs specific to your own plan.

* This is a sample list of services and is not intended to be all-inclusive.
** Costs are averages only and not tied to a specific condition or treatment. Out-of-pocket costs will vary based on your participation in the 750 PPO or 1500 PPO plan.

Emergency Room or Urgent Care.pdf

as of Feb 2014

Prescription Benefits

Did you know you can save money on certain popular prescription medications by participating in the Half Tab Rx Program through OptumRx? Did you know the OptumRx Mail Service Pharmacy offers an automatic refill program to eliminate extra steps to set up refills and save you time?

Half Tab Rx Program
Through the Half Tab Rx Program, certain medications can be split and can be a safe, effective way for you to lower your prescription medication costs. It also saves Lawrence University money since our health plan is self-funded.  To take advantage of the potential savings, your doctor writes a new prescription for double the strength and half the quantity of your current medication. Then, you simply split the tablets in half.  This safely and easily saves both Lawrence and you 50% of these prescription costs.

Half Tab Rx works because some medications cost about the same, regardless of dosage. For example, 20-mg and 40-mg dosages of a popular medication used to treat high cholesterol both cost about $100 for a 30-day supply. When 15 of the 40-mg tablets are split, it becomes a 30-day supply of 20-mg half tablets and the cost is effectively cut in half to only about $50. The Half Tab Rx Program is also available at mail order.  When your doctor writes a new prescription for double the strength and half the quantity of your current medication, splitting the tablets in half also cuts the cost in half.

The chart below illustrates your savings with a 30-day supply for a medication with a regular $30 copay:

You are not required to split tablets through the Half Tab Program, but if you choose to participate, talk with your doctor before splitting any of your medications. If you and your doctor agree that tablet splitting is a safe way for you to save money, you will need:

1. A new prescription from your doctor for the new dosage of your medication. The prescription must clearly instruct you to take one-half tablet daily.
2. A tablet splitting device. Tablet splitters allow you to cut tablets more accurately and safely. You can purchase one for just a few dollars at a local pharmacy.

IMPORTANT NOTICE:  Because not all drugs are safe to split, the following list of drugs are covered under the Half Tab Rx Program.

Hassle-Free Fill Program
The Hassle-Free Fill program delivers convenience by providing automatic refills of eligible medications. When it is time to refill, OptumRx Mail Service Pharmacy will automatically:
• Call to notify you that your medication will ship soon (unless you cancel it within three business days of the refill notice)
• Deliver your medication to the address you provided, with no standard delivery shipping charge
• Bill your credit card for any copay, coinsurance or amount due

After enrolling in the Hassle-Free Fill Program, you will not need to contact OptumRx to refill prescriptions. Those medications will be refilled and delivered to you automatically. You may contact OptumRx if you have questions, want to speak to a pharmacist or change your credit card information on file. Learn more about the Hassle-Free Fill Program by reviewing the attached OptumRx information guide.

Hassle Free Refill Program.pdf

as of Jan 2014

Mid-Year Changes to Benefits Enrollment

Are you comparing benefit plans with your dependent’s current Open Enrollment? Are you getting married? Are you expecting a baby or planning to adopt?

Each year during Lawrence University’s Open Enrollment period, you have the opportunity to make changes to your current benefit plan elections for the upcoming plan year, July 1 through June 30. However, there are certain events that may take place throughout the plan year that may qualify as a mid-year event and allow you to make changes prior to the next open enrollment period. To help explain when this may apply to you, we are providing answers to a number of common questions that relate to mid-year event changes.

Can I make a change to my enrollment in the health, dental or flexible spending account after Open Enrollment?
Once the Lawrence University Open Enrollment period in May of each year passes, you cannot change your benefit elections until the next Open Enrollment period, unless you have a qualified change in status including, but not limited to:
• Getting married or divorced
• Having a baby or adopting a child
• Becoming eligible for Medicare or Medicaid
• Receiving a Qualified Medical Support Order (QMCSO)
• Losing/gaining coverage in another plan
• Open Enrollment under the plan of your dependent’s employer
• Having a death in your family (i.e. a dependent dies)

It is important to notify Human Resources within 60 days for a birth or 31 days for all other status changes to make any mid-year changes. Notifications outside this time period will not qualify to change your plan elections and will result in waiting to make changes during the next Open Enrollment in May.

If you are uncertain if a particular status change applies as a mid-year change, contact Human Resources at 920-832-6564 to review in more detail and determine eligibility.  Questions are always welcome since the changes that are allowed vary depending on what qualifying event takes place. 

Can I increase my optional life insurance amount after Open Enrollment?
If you wish you increase your coverage after Open Enrollment, or are applying for coverage for the first time after initial eligibility, a proof of good health questionnaire will need to be completed and approved prior to coverage taking effect.

Evidence of Insurability (EOI), also known as the proof of good health, is a medical questionnaire and consent form used by ING Employee Benefits in order to be approved for coverage.

If you choose to make any changes to your life insurance coverage at any time, contact Human Resources to complete an enrollment form and EOI questionnaire.

When can I begin enrollment in the retirement plans?
You can enroll in the tax deferred savings plan at any time.  All employees are eligible to participate. However, you cannot participate in the Plan if you are a student enrolled in, and regularly attending classes offered by, Lawrence University.    If you are enrolling for the first time, you will need to complete a salary reduction agreement form electing a percentage or dollar amount to be invested, enroll with TIAA-CREF or Fidelity to open an account to select your investments and designate beneficiaries. Additional enrollment information is available from Human Resources to determine participation eligibility, investment options and steps for enrollment in each plan.

To enroll in the defined contribution plan, you must be age 26 or older, work a minimum of 1,000 hours per year, and be employed at Lawrence for at least 1 year unless you qualify for immediate participation. Contributions into the defined contribution plan are set at 2% by you and 6% by Lawrence up to %17,700 in annual compensation as defined by the plan document and 4% by you and 9% by Lawrence on your annual compensation over $17,700. If you are enrolling for the first time, simply complete the salary reduction agreement form, enroll with TIAA-CREF or Fidelity to open an account and designate beneficiaries. Contact Human Resources for additional enrollment information to determine participation eligibility, investment options and steps for enrollment in each plan.

You may also choose to make changes in investment choices as permitted under the individual agreements and beneficiaries for the tax deferred savings plan and defined contribution plan throughout the plan year by accessing your online profile with TIAA-CREF and/or Fidelity. Simply sign into your account to view your account summary. Online instructions will be available to prompt you to update investments and beneficiaries directly.

Can I change my contribution rate or stop making Deferrals after I start participating in either retirement plan?
You may change the amount (percentage or defined dollar amount) you are deferring into the tax deferred savings plan or stop making deferrals altogether at any time. Generally, once you stop your deferrals, you will not be able to reenroll in the plan and begin making deferrals again until the first day of the next plan year, or the first day of the seventh month of the plan year.

Your contribution rate into the defined contribution plan is set at the percentages described in the question above and may not be changed.  However, you may stop making deferrals altogether until you reach mandatory participation. Generally, once you stop your deferrals, you will not be able to reenroll in the plan and begin making deferrals again until the first day of the next plan year, or the first day of the seventh month of the plan year.

Please contact Human Resources if you wish to change your contribution rate or stop making deferrals.

Employees with questions about mid-year changes to current benefit enrollment elections are encouraged to consult with the Human Resource Department at 920-832-6564.

as of Nov. 2013

Tuition Benefits

Did you know there are tuition benefits available to you and your family if taking a course at Lawrence or sending a dependent child to college? Employees with two years of full-time employment (40 hours per week) are eligible to receive tuition remission at Lawrence, a participating Associated College of the Midwest (ACM) college, or a participating Tuition Exchange college for their dependent children. The purpose of these programs is to provide financial assistance to full-time employees who have higher education expenses for their dependent children (up to age 23). Full and part-time employees also have the option to participate in the Tuition Waiver Benefit Program, which allows employees, partners, spouses, or dependent children to take courses at Lawrence.

What’s the difference between Tuition Waiver, Tuition Remission and Tuition Exchange?
There are many options available to you and your family if choosing to take a course for credit or audit at Lawrence or sending a dependent child to a participating school through the Associated Colleges of the Midwest (ACM) or Tuition Exchange Program. The following describes each benefit available to you in more detail.

When do I need to apply?
Those applying for tuition benefits under the Lawrence University faculty & staff tuition benefit programs must adhere to the following timeline. All tuition benefit applications and confirmation of participation forms must be submitted to the Lawrence University Financial Aid Office. If you are planning upcoming school visits or beginning to apply for tuition assistance, please consider the following key deadlines.

Where do I go to learn more about each benefit?
Additional information about the Tuition Remission and Tuition Exchange programs are available on the Financial Aid and Employee Benefits portions of the Lawrence website.

You may also learn more about tuition benefits available to Lawrence employees at three informational sessions which will be held on Monday, November 4 from 8:30-9:00am and Tuesday, November 5 from 8:30-9:00 am and 3:30-4:00 pm in the Warch Campus Cinema. Members of the Financial Aid and Human Resources teams will be available for any questions.

as of Oct. 2013

Family Medical Leave Act (FMLA)

What is FMLA and what is its purpose?

The federal Family Medical Leave Act (FMLA) was signed into law in 1993 to balance needs of employers and employees in circumstances when employees must take extended medical leaves for an employee’s serious medical conditions or to care for family members. The law has been amended since its inception, but the core purpose remains the same, to protect employee jobs and benefits in these circumstances. After the enactment of the federal Family and Medical Leave Act, states (such as Wisconsin) created their own versions of the FMLA. In cases where one law applies, the employee must be eligible under that law's requirements. Also, the law which is more generous is applied in situations where the two laws differ. Wisconsin FMLA (WFMLA) eligibility provisions closely resemble those of the federal FMLA, but with a few significant differences.

In what situation may I apply for a family and medical leave?

FMLA may apply for one of the reasons listed below:

  1.  The birth of a child;
  2.  The adoption of a child, or the placement of a child with the employee for foster care;
  3.  The employee’s own serious health condition
  4.  To care for a spouse, child or parent with a serious health condition; (additionally the Wisconsin FMLA  allows leave to care for a domestic   partner,       parent in-law or parent of a domestic partner with a serious health condition);
  5.   Due to a “qualifying exigency” for the spouse, children or parents of individuals who are on, or are about to be on, active military duty (“qualifying exigencies” include the following:  short-notice deployment, military events and related activities, childcare and school activities, financial and legal arrangements, counseling, rest and recuperation, post-deployment activities, or additional activities that Lawrence University and the employee agree upon); or
  6.  To provide care for wounded military personnel (employees eligible to take caregiver leave include the spouse, children, parents and next of kin of military personnel).

Am I Eligible for FMLA?

Under the FMLA, the employee must meet all of the following conditions:

  1. The employee must have worked for Lawrence University for at least 12 cumulative months.  Note, each month that a faculty member is active on payroll is considered as part of the 12 months. For faculty with  multi-year appointments or who hold tenure, summer months are considered work months for purposes of this policy; and,
  2. The employee must have worked at least 1,250 hours during the 12-month period immediately before the date when the leave would begin (this calculation includes only actual hours worked, including sabbaticals.  It does not include any holiday, vacation, sick time, or other forms of paid leave that may occur during the relevant 12-month review period, regardless of whether such time is counted as hours worked for overtime purposes).  For faculty, teaching four courses  per year, with not less than one course per term, or the equivalent in assigned responsibilities, will satisfy this requirement; and
  3. The employee must work in an office or worksite where 50 or more employees are employed within 75 miles of that office or worksite. (Remote employees with no fixed office or who work out of their home will be treated as though they work in the office to which they report)

Under the WFMLA, in order to qualify to take family and medical leave the Wisconsin employee must meet all of the following conditions:

  1. The employee must have worked for Lawrence University for more than 52 consecutive weeks. Each week that a faculty member is active on payroll is considered as part of the 52 weeks; and
  2. The employee must have worked at least 1,000 hours during the 52-week period immediately before the date when the leave would begin (this calculation includes sabbaticals, holiday, vacation, sick time, or other forms of paid leave). For faculty, teaching three courses per year, with not less than one course per term, or the equivalent in assigned responsibilities, will satisfy this requirement.

How much leave time may I take under FMLA?

Lawrence University’s FMLA policy may grant employees up to 12 weeks (or 26 weeks if leave is taken to provide care for wounded military personnel) of family and medical leave during any calendar year to eligible employees, in accordance with FMLA, and 2 and/or 6 weeks of leave under WFMLA.  In most cases, FMLA and WFMLA will run concurrently so that employees will generally be limited to a maximum of 12 weeks of leave in any calendar year.  In addition to taking leave in consecutive blocks of time, eligible employees may be allowed in certain situations to take time off intermittently.   

Employees with questions about whether their leave needs may be covered under the Family Medical Leave Act are encouraged to consult with the Human Resource Department at 920-832-6564.

as of Sept. 2013

Going Mobile!

Did you know you can review account information for your health, prescription and flexible spending account benefits from your mobile device?  Mobile device features are available to plan participants for quick access all from the convenience of your smartphone to save you time in your busy schedule.

Mobile Options for Health Insurance Benefits
UMR is currently offering mobile access to the UMR Web site to all plan participants.  Using a mobile device, you will be able to access the UMR mobile site at to login and access the following mobile inquiry features:

  • Look up claims
  • View benefits and coverage
  • View HRA account balances
  • View or fax a copy of their ID card
  • Find a provider (plan-specific)

Other features are available outside of the login, including:

  • Find a Provider functionality
  • How to contact UMR
  • Information about UMR products and services

Since this is a mobile website and not an app, it is recommended that users log out each time after each use for security purposes.

To learn more, please review the attached information regarding new enhancements to mobile options at UMR.

Mobile Website OptumRx.pdf

Mobile Website UMR.pdf

Mobile Options for Prescription Benefits
OptumRx now offers a fresh new way to order, refill and review your medications quickly and easily. This mobile website lets you access your online account and manage mail service prescriptions from your smartphone – anytime, from anywhere!

  • Refill prescriptions through OptumRx Mail Service Pharmacy
  • View your prescription claims history
  • Check the status of your mail service orders
  • Find network retail pharmacies by ZIP Code or GPS location
  • Create and update automated text message reminders
  • Search generic and brand-name medications by formulary status or therapy class

For instructions and additional features to mobile options with OptumRX, please review the attached informational guide.

Mobile Options for Flexible Spending Account Benefits
Employee Benefits Corporation’s (EBC) Mobile Account Assistant lets you access My Account Assistant, including viewing account balances, filing claims, attaching receipts and viewing recent payments, all using your smartphone.

You can file a claim and scan and attach a receipt, at the pharmacy, your provider or anywhere you have access to a cellular or wireless internet connection. Simply complete a few lines on a simple form, attach the receipt using your phone’s camera and tap “Submit.” Filing a claim for any eligible health care or dependent care expense doesn’t get any easier than this.

You can review your current account balances and claims payment history at any time, whether you elect the Health Care or Dependent Care Flexible Spending Accounts.

You can download My Mobile Account Assistant for iPhone from the iTunes store or for Android phones from Google Play.


as of July 2013

NEW BENEFIT! Airport Parking Benefits Available for Lawrence Employees

Did you know you can receive a discounted Milwaukee General Mitchell International Airport parking rate at Fast Park & Relax as a Lawrence employee? Whether your travel is for business or leisure, you can take advantage of discounted parking rates through Lawrence.

Lawrence employees can take advantage of hassle-free, secure parking as well as getting to and from the airport quickly and safely with Fast Park & Relax for a special rate of $6.39 + tax per day.
Fast Park & Relax provides the following benefits to Lawrence employees at the beginning and end of a trip:

• Free Newspaper Upon Entrance (M-F 6 AM - 8 AM, while supplies last)
• Car-to-Airport Terminal Service and Airport-to-Car Terminal Service
• Fast and Safe Transportation To & From the Airport
• Complimentary Luggage Assistance

As a Rewards member, you will earn points for free parking and have 24/7 access to your online Rewards Account which includes the ability to print receipts for expense reports, review parking history and request free parking certificates. You can receive a free day of parking after receiving 8 points, and at 40 points you are eligible for a free week of parking.

Simply click on the URL Link and "Enroll Here" button and print out your temporary card. You will need to provide the information below, including the Promo Code, to receive this benefit. In approximately 10 to 12 business days you should receive your member card in the mail. There is no cost or obligations and your card will never expire.

LAWRENCE UNIVERSITY and Promo Code 1228207

As of May 2013

Employee Assistance Program (EAP) Benefits for LU Employees

Did you know the EAP offers resources for estate and will planning? Did you know contacting the EAP is free and confidential to all Lawrence employees and their family members? The EAP has a variety of services available from confidential counseling to resources on health and well-being, finances, adoption, relationships, bullying, addictions, parenting, grief/loss, substance abuse and much more!

+ What resources are available to me through the EAP?

The EAP and Work/Life Resources are designed to help employees balance work responsibilities with personal and family needs by providing assessment, consultation, counseling, education, resources and referrals for issues throughout your life cycle.

Lawrence has contracted with our Employee Assistance Program partner, ASSIST ERC, to provide access to private and confidential counseling for up to 8 sessions per issue per family member per year.  The Employee Assistance Program is a good place to start to solve personal concerns that may affect your health, personal life or job performance.

The EAP provides confidential assistance for:

  • Stress management techniques
  • Family, marital or relationship issues
  • Parenting techniques
  • Job or career concerns
  • Alcohol/drug abuse or other addictions
  • Grief or loss
  • Depression or other emotional concerns
  • Other personal issues you may face

+ Can my family use the EAP?

Yes, EAP services are available to you and your family members at no cost. Lawrence covers the entire cost for assessment, consultation and short-term problem resolution for up to 8 sessions per issue per family member per year.  Family is defined as legal dependents, whether or not they live in the employee’s home, and anyone living in the employee’s home as their primary residence.

+ The EAP is just for counseling, right?

No, there are many EAP resources available to you and your family. ASSIST ERC has a Work/Life website that provides you with easy, online access to solutions for the daily challenges we all can face – all from the privacy of your own computer.

Log on to Work/Life Resources 24 hours a day to access a wide spectrum of solutions and resources to enhance your health, performance and life-balance, including:

  • Family caregiver resources
  • Eldercare and childcare services
  • Self-assessment tools and interactive trainings
  • Library for emotional well-being
  • Legal assistance and budgeting resources
  • Workplace effectiveness tools

To learn more about Work/Life Resources, go to and access Work/Life Resources using the following steps:

  • Click on “Work/Life Resources” at the top of the page
  • Click on the “Worklife Services” link
  • Click on the “REGISTER” button toward the right side of the screen
  • Create your unique Username and Password, using Company Code: LAWRENCE

+ How confidential is the EAP?

Assurance of confidentiality is one of the most important aspects of your Employee Assistance Program.
  • Will my employer know that I use the EAP?

No. No one will know unless you want them to.

  • Will I run into someone from Lawrence University during a counseling appointment?

ASSIST ERC tries very hard not to have two employees from the same employer cross paths in their office.   Whenever possible, attempts at preventing this from happening include staggering appointments and providing alternate waiting rooms.

  • What information does Lawrence University receive?

The only information that is given to your employer is a quarterly report consisting of statistics of how many people use the EAP and the types of issues they are seeking assistance for. No information is shared that would identify anyone using the EAP.

State and Federal confidentiality laws prohibit the EAP from disclosing clinical information or identifying any client without the client's written consent.

The written consent process includes executing a form which specifies in writing exactly what information is to be disclosed, to whom, for what purpose, and the time period that release will be in effect. This assures that the client is informed and agrees with the disclosure of information about them.

There are a few exceptions to the confidentiality law where the EAP is bound to take the action necessary to protect the individual even if it takes informing others:

                       - If a client presents serious danger to him/herself or someone else.
                       - If a counselor recognizes that child or elder abuse/neglect is occurring.
                       - If a qualified court order is issued in conjunction with either a criminal or civil case.

+ How do I contact the EAP?

You can contact the EAP by phone at 1-800-222-8590.

All you need to do is call ERC directly and identify yourself as part of the Employee Assistance Program with Lawrence University. You can talk with an ERC counselor over the phone and/or schedule an appointment. Counselors are available 24-hours a day for urgent situations.

For more information, visit

As of April 2013

Technology Benefits Available for Lawrence Employees

Did you know you can receive discounted prices for software when purchasing through Technology Services at Lawrence? Have you thought about testing equipment such as an iPad to decide if you would like to purchase one for yourself? There are many options that staff and faculty may take advantage of through Technology Services and we are delighted to share with you these offerings to the Lawrence community.

+ How can I take advantage of discounts offered for technology-related products on campus?

Lawrence faculty and staff receive educational discounts on hardware, peripherals, and the academic version of select software for personal use. Go to and click the link to Technology Purchases to access online vendor websites providing discounts.

If you are interested in purchasing Microsoft Office for your personal computer, Microsoft allows faculty/staff the right to use the software for school-related purposes at home. You can order the software online for a small shipping and handling fee only. Call the Helpdesk to request applicable website and program code information for your Microsoft Office order.

Lawrence also allows faculty and staff to install antivirus software provided by the university (free of charge!) on a personal/home computer. This software is installed directly from the Technology Services website,

+ Did you know you can apply for a computer loan through Lawrence?

The university provides up to $3,000 in the form of a no-interest loan, payable over 36 months, through payroll deduction, for computer purchases for the employee's home use. In order to be qualified for the loan, the employee must obtain a supervisor’s certification that the computer purchase is work-related. The Associate Vice President for Business and Operations will review all loan applications for approval consideration. This includes any combination of computers/printers/software. Such items may be purchased anywhere. Loan application forms are available through the Human Resources office.

+ Can I receive any discounts on my personal cell phone plan?

Yes, there are discounts for Lawrence employees through Cellcom and AT&T.

Cellcom: This provider offers Lawrence employee discounted plans. Contact Cellcom for plans and pricing. Note: This is the provider for Lawrence-issued staff cell phones; coverage is very good across campus as Cellcom has a tower on campus.

AT&T: Available through our WAICU membership, Lawrence employees are eligible for exclusive savings from AT&T. Approximately a 15% discount on qualified charges. See their website at:

+ I’m not sure if I would like to purchase an iPad or a laptop. Are there options for me to try one prior to making a purchase?

You can “try before you buy”!  Technology Services invites you to use/checkout equipment if you are considering upcoming personal purchases. A limited quantity of Windows /Macintosh laptops & iPads are available to reserve through Technology Services. Reservations are handled on a first-come, first-serve basis. Call the Helpdesk at 832-6570 to request a reservation.

As of March 2013

To increase employee awareness of the many benefit offerings at Lawrence University, Human Resources is excited to kick off a “Did You Know?” series that will be emailed to all faculty and staff each month and we'll keep the information here.  We hope you find this information helpful. 

We invite you to provide any benefit-related questions or suggestions that you would like to learn more about in future “Did You Know?” communications. To do so, please submit your questions and/or suggestions to For further questions, please do not hesitate to contact Human Resources at 920-832-6564.

Please note the “Did You Know?” series is intended for basic informational purposes. Please refer to the Employee Benefits portion on the Lawrence website which provides far greater detailed information about the benefits offered at Lawrence University.

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