Application for Student Employment

Description of Jobs

Lab Runner: Hours include one daily shift of 1 - 2 hours between 8:00am - 5:00pm., Monday - Friday. Shift times for the weekend lab runs are flexible. There is one lab run on Saturday and one on Sunday. (Time varies for lab runs depending on the amount of paper needed to fill printers.) Duties include re-stocking of paper, changing toner, straitening up labs and testing printer in lab.

Helpdesk Analyst: Hours include daily shift of 1 - 2 hours between 8:00am - 5:00pm. Duties include answering Helpdesk phone and assisting walk-in customers with technology-related issues, and special projects as assigned.

Technology Assistant: 2 to 3 hour shifts are arranged between supervisor and student(s) during the first week of term. Duties include assisting customers with technology related issues, cleaning and repairing printers and computers, upgrading or installing special software, etc.

1 Start 2 Proficiency and Troubleshooting 3 Employment History 4 Complete

Position Desired (check all of insterest) *

Date of Application *

Year

Month

Day

Name: *

Campus Address/Address *

Cell Phone Number *

Student LUID

Major(s):

Class of:

Section I Questions

Please complete the questions below in detail. Your answers will be reviewed and will influence whether you will be asked to interview for a position with Technology Services. (Returning employees after one or more terms please skip to section II.)

What personal qualities do you have that will most help you to assist people with computer problems? *

Describe your customer service experience: *

What computer experience would you bring to the position? *

What type of computer do you usually prefer to use? *

If other, please specify type:

Is your personal computer a: *

If other, please specify:

What Operating System is your computer running? *

Have you installed any hardware? *

If yes, what type of hardware?

Have you installed any software? *

If yes, what type of software?

Do people (friends, family, etc.) come to your for comptuer help? *

If yes, describe a recent incident where you provided assistance:

To whom (or where) do you turn when you need computer help? *

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