Welcome to Lawrence!

Below is information for incoming students about activating the Lawrence account and using the Lawrence network.

Steps To Activating Your Lawrence Account

Please activate your Lawrence account as soon as possible.

This allows you to access your Lawrence email, the network (once here) and Voyager, Lawrence University’s student information system—the online place where you’ll be able to apply for housing, register for classes, and (eventually) check your grades.If you have questions or problems, please contact the help desk at 920-832-6570 or helpdesk@lawrence.edu.

 

Step 1: Activate your Lawrence account
Steps to activate your account:

  1. From your Internet browser go to the Lawrence University Account Center at https://viking.lawrence.edu/.  The account center allows users to manage their network account, connect to Web Mail (email) and access Lawrence Voyager.
  2. Click Change my Password
  3. At the Captcha prompt enter the letters displayed and click Verify Captcha
  4. Enter your username from your deposit confirmation letter
  5. Enter the password from your deposit confirmation letter
  6. Click Login
  7. Select three security questions and supply the answers and then click Submit
  8. In the password field enter a new password of your choice.  Retype your new password in the Confirm field.

        Note: Your new password must meet the following conditions:

  •             MUST be at least 8 characters in length. ITS recommends less than 14 characters.
  •             Contain characters from three of the following four categories:
  •                 at least one uppercase English character (A through Z)
  •                 at least one lowercase English character (a through z)
  •                 at least one numeral (0 through 9)
  •                 Non-alphabetic characters (for example, !, $, #, %)
  1. Click Change Password
  2. Click Return to Main Menu. After about 5 minutes, you will be able to use your account and new password to access your Voyager and email account

 

Step 2: Access your Voyager account

Voyager is Lawrence University’s student information system—the online place where you’ll be able to apply for housing, register for classes, and (eventually) check your grades.

To access your account follow these steps:

  1.     Log on to Voyager at https://bannerweb.lawrence.edu/ (no “www”)
  2.     Click on the Student, Faculty, Staff link
  3.     At the prompt enter your Username and password which you created and activated above

Step 3: Access your Lawrence email

After setting up your Lawrence account, you'll have access to your official Lawrence email account. Lawrence offers a Web-based email client called Web Mail. Check it regularly—even if it means forwarding it to your current personal account—because Lawrence faculty and staff will start sending critical information to that account immediately.

Logging into your email account:

  1.     Navigate to: https://webmail.lawrence.edu/
  2.     Click on the Office 365 box
  3.     At the Sign-in box, enter your username with @lawrence.edu added to the end of it (i.e. smithj@lawrence.edu)
  4.     At the Password field, enter the password you created upon activation of your account (see step 1 above)

Note: To protect your privacy, WebMail sessions close automatically after 15 minutes of inactivity. You can access WebMail on or off campus directly at  https://webmail.lawrence.edu/.

For more email information, please call the Technology Services Helpdesk at 920-832-6570 or send email to helpdesk@lawrence.edu

 

Using the Lawrence Network

Using the Lawrence network, you will be able to send and receive email, store data, access network printers and connect to the Internet. You will have personal storage for your important documents on a secure server that we back up nightly. Should you inadvertently delete an important document, Technology Services will likely be able to restore a prior version. That sure beats starting over – especially if the document is a research paper due tomorrow!

Once you are on campus, your Lawrence account (username and Lawrence password) will allow you to access the Lawrence network from many campus locations including residence hall computer labs, labs in academic buildings, and from your own personal computer.

Your Technology To-Do List:

Listed below are some things you need to do at home before bringing your computing devices to campus:

  • Check your system. To connect to the Lawrence network, Technology Services recommends the following minimum configurations.
  • Wireless access to the campus network is available on campus.  Wireless access is available throughout campus.
  • Information about gaming systems and streaming media devices
  • Bring a lengthy (20’-25’) network cable if you plan to connect “wired” to the network from the data port in your room (needed for gaming devices and TV boxes).  NOTE: Personally owned wireless access points or wireless routers are NOT allowed to be used on campus because they interfere with the Lawrence provided wireless network.
  • Print and read the following instructions for access to the Internet, personal network space and network printers: Connecting to the LU Network
  • Security Patches and Service Packs: Install all available security patches for your operating system. If you are running a Windows computer you must also have current service packs installed. Your computer will be scanned for these files during the network registration process. If security patches and the service packs (Windows computers only) are not in place, you will NOT be able to register your computer. To find and download the current security patches for your operating system, see:
  • Anti-Virus software: Technology Services strongly recommends anti-virus software on Apple computers. Window computers MUST have an up-to-date antivirus program installed in order to register on the LU Network. If you currently do not have antivirus software, or if your subscription has expired, Lawrence University has suggestions for (free) anti-virus software based on your operating system.  You can find these at:

    http://www.lawrence.edu/info/offices/technology_services/faqs/security-and-anti-virus

    Note – you may download the software from on or off campus. For both Windows and Apple computers it is strongly recommended that the built-in firewall be activated.
  • External Hard Drive: It's a good idea to bring an external hard drive with you in order to back up your computer in case of hard drive issue.
  • Bring all original installation disks in the unlikely event that the computer needs to be reformatted. Technology Services offers support for connecting computers to our network and gaining access to the Internet and campus printers. Technology Services will attempt to assist student with personally-owned computers that are having trouble with viruses and spyware but in some extreme cases may refer the student to outside vendors.
  • Wireless Only Devices such as gaming consoles (ex. Wii U) or wireless only streaming media players (ex. Amazon Echo or Fire TV Stick, Google Chromecast, Roku players) are NOT allowed on our wireless network. If you have such a device which is wireless-connection only, you will NOT be able to use it on our network. Gaming consoles and streaming devices with wired connections can be used on the network.
  • Other devices: Lawrence allows each student up to five different devices to be registered on our wired/wireless network.  Computers, tablets, and smartphone are allowed to be on both the wired and wireless network. 
  • Mini-hub check out: If both you and your roommate plan to make wired connections to the Lawrence network, one of you will need to check out a mini-hub from Technology Services.  This device allows multiple computers to be connected through one data port. [NOTE: You will not need a mini-hub if you plan to connect wirelessly.] There is no charge to borrow a mini-hub. If the mini-hub is not returned or is returned damaged at the end of the school year, there will be a $50.00 charge (in addition to a $20 processing fee) applied to your student account. Mini-hubs can be obtained from the Helpdesk, Library room 201.

Other things to know:

Office 365:  Lawrence University participates in the Microsoft Office 365 program for students. This means students use Office 365 for email services, online storage space and to access online Microsoft Office apps. This also allows them to download the Microsoft Office (Word, Excel, PowerPoint, Outlook and OneNote) on multiple devices (limited to 5).  This means you do NOT need purchase Microsoft Office software for your computer before coming to campus this fall. Click here for more information.

Logging off: If using the public access computers, you must log off when finished. Any public device left idle for 25 minutes will be automatically logged off by the system. Open documents will NOT be saved.

Print management:  In order to conserve paper, when you print to a residence hall or library printer, your documents will not print until you release the print job at the printer. Documents not printed within 15 minutes of sending will be automatically deleted. Another benefit of this system is that students may release their print jobs from any managed printer … so if one printer is out of paper you can go to another location to print your document.

One Last Point:

Lawrence maintains a Helpdesk whose sole purpose is to assist you with problems ranging from network connections to formatting a paper to telecommunication issues.

You can contact the Helpdesk at any time via email to helpdesk@lawrence.edu or by calling 920-832-6570 during normal business hours which are 8 am to 5 pm. Monday thru Friday.

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