Review the frequently asked questions below for helpful information pertaining to viruses and most antivirus software.
I think I have a virus on my computer - what do I do?
If you think you know what virus you have, you can first try and find out if there is a virus removal tool for that specific virus. If there is such a tool, we recommend that you use that tool first. Then, you need to install antivirus software to prevent that virus, or some other virus, from re-infecting your computer. If you do not know which virus is on your computer, it is best to obtain and install antivirus software and then run a complete system virus scan.
What software does Lawrence provide?
Lawrence University does not offer any anti-virus software, but we recommend the following. Faculty, staff, and students with personal Macintosh computers can download Sophos
for free. For Windows users, Technology Services recommends using Microsoft Defender.
Does the Lawrence-recommended software come with a firewall?
No. The software provides antivirus protection only, although both Windows and Mac OS have built-in firewalls you could use.
What happens if I don't install the Lawrence-recommended antivirus software and then I get a virus?
That will depend on the nature of the virus; if the virus is disruptive to the campus network or computer systems, the ability to use your computer on the Lawrence network will be disabled. You will be contacted by Technology Services and asked to correct the problem.
I already have antivirus software - do I need Lawrence's software?
If you have a current, updated version of an antivirus product, then you do not need to install the Lawrence-recommended software. Many computer users have outdated antivirus software that provides little or no protection. Please make sure that your software is current and is being updated at least weekly. (Note that brand new Windows computers often come with a very limited demo version of some antivirus software. If you want to keep using that version, then you must subscribe to the product updates and pay for the software. Otherwise, it will expire and your computer will no longer be protected.)
I do not want to use the recommended software - what are my options?
You may purchase and install most any vendor's antivirus software on your computer. Just remember that you must keep it current for it to function correctly. Most vendors do require a regular subscription payment in addition to the original software purchase.
What are the system requirements for the Lawrence-provided software?
The software will work with Windows 7, 8, 10, and most versions of Mac OS X.
I use Linux - what should I do about virus protection?
At this time Lawrence University does not provide antivirus software for Linux systems. Due to the lower number of users of these systems and the types of viruses found to date, the threat on these systems is relatively low. Nevertheless, if you use Linux, Technology Services advises you do have some type of protection installed.