Report Email Spam

If you are receiving a lot of email spam please consider reporting it to Technology Services. This will help us fine-tune our spam filters settings to remove the spam before it gets to our INBOXs. Note - We only want what made it to your INBOX. If it is already in the Junk folder, our filters did their job!

To report spam please do the following:

From Outlook:

  1. From your Lawrence email click New Message.
  2. Address message to luspam@lawrence.edu
  3. Add the subject line: Spam Mail
  4. From your INBOX click and drag the spam emails into your message to luspam email.
  5. Click Send.

From Webmail:

  1. From your Lawrence email open an new message in a separate window (by clicking the little multiple window icon in the upper right corner.)
  2. Address message to luspam@lawrence.edu
  3. Add the subject line: Spam Mail
  4. From your INBOX click and drag the spam emails into your message to luspam email.
  5. Click Send.

 

Off Campus Email Access

There are a few options for accessing your Lawrence email account from off-campus. Technology Services strongly recommends Option 1 - the use of Webmail.

Option 1: Outlook Web Access (Webmail)

Webmail is Lawrence University's web-based email client and our preferred method of checking your email. Webmail allows users to access their Lawrence email from any computer (on or off-campus) with an active Internet connection and a functioning web browser. Webmail is convenient because it does not require you to reconfigure your personal email client.

Student access to Webmail: Open a web browser such as Firefox, or Safari, and go to: http://webmail.lawrence.edu. Click on "Office 365". Enter your Lawrence username with the "@lawrence.edu" added to the end of the username and your password. The first time you access your Lawrence email you will be asked to setup a recovery option.

Faculty-staff access to Webmail: Open a web browser such as Firefox, or Safari, and go to: http://webmail.lawrence.edu. Click on "Webmail for faculty-staff". Enter your Lawrence username  and your password.

 

Option 2: Mobile Device (Faculty/Staff)

Each mobile device is a bit different in its setup of email accounts. Below are the settings to setup your Lawrence email and calendar.

iPad/iPhone setup (running IOS 11.0.3):

  1.     Go to Settings - Accounts & Passwords - Add Account - Exchange
  2.     In the Email field enter: your email address
  3.     In the Description field enter what you want to reference this account as, such as "lawrence email"
  4.     Click Next.
  5.     If prompted to configure the account, click Configure Manually.
  6.     In the Server field enter:  lumail.lawrence.edu   
  7.     In the Domain field enter:  viking
  8.     In the Username field enter:  username (smithj)
  9.     Click Next
  10.     Click Save
  11.     Click Save again if necessary

Android setup:

  1.     Go to Settings - Accounts - Add Account - Email (for newer versions of Android choose Corporate Version)
  2.     In the email address field enter your full Lawrence email address
  3.     In the password field enter your Lawrence email password.
  4.     Select Manual Setup - Microsoft Exchange ActiveSync
  5.     In the Domain\Username field enter: lawrence.edu\username@lawrence.edu
  6.     Skip the Password field as it should already be filled in.
  7.     In the Exchange Server field enter: lumail.lawrence.edu
  8.     Check that Use SSL is checked, click Next
  9.     Select options for the content you’d like to sync, click Next
  10.     After Naming your account, finish the setup on your account.
  11.    You will be warned about the app needing administrator rights on your device.  Select activate to complete the email configuration successfully.

Windows Phone/RT:

  1.     Go to Mail.
  2.     Go to Settings - Accounts - Add an Account
  3.     Select Exchange from list.
  4.     For the email address field enter your username@lawrence.edu (smithj@lawrence.edu)
  5.     For your password enter: enter your Lawrence email password.
  6.     Click Connect.

From the account setup enter the following settings:

  1. Select the Corporate/Exchange email account option
  2. Enter your full LU email address
  3. Enter your password.
  4. If there is not a separate Domain field, enter your username as Viking\username. If a separate Domain field exists enter just your username and then in the Domain field enter Viking.
  5. Enter the Server: lumail.lawrence.edu (Note, depending on device it may be necessary to enter the full path of the server as: https://lumail.lawrence.edu)
  6. Check the Use SSL box.

 

Option 3: Mobile Devices (Students)

Each mobile device is a bit different in it setup of email accounts. Below are the settings to setup your Lawrence email and calendar.


iPad/iPhone setup:

  1. Go to Settings - Mail, Contacts, Calendars - Add Account - Exchange
  2. In the Email field enter: your email address
  3. In the Password field enter: your LU password, click Next
  4. In the Domain field enter:  lawrence.edu
  5. In the Server field enter:  outlook.office365.com
  6. In the Username field enter:  username@lawrence.edu  ( smithj@lawrence.edu)
  7. Skip the Password field if fill out previously, click Next
  8. Select the features you’d like to sync, click Save


Android setup:

  1. Go to Settings - Accounts - Add Account - Email (for newer versions of Android choose Corporate Version)
  2. In the email address field enter your full Lawrence email address
  3. In the password field enter your Lawrence email password.
  4. Select Manual Setup - Microsoft Exchange ActiveSync
  5. In the Domain\Username field enter: lawrence.edu\username@lawrence.edu
  6. Skip the Password field as it should already be filled in.
  7. In the Exchange Server field enter: m.outlook.com
  8. Check that use SSL is checked, click Next
  9. Select options for the content you’d like to sync, click Next
  10. After Naming your account, finish the setup on your account.
  11. You will be warned about the app needing administrator rights on your device.  Select activate to complete the email configuration successfully.


Windows Phone/RT:

  1.     Go to Mail.
  2.     Go to Settings - Accounts - Add an Account
  3.     Select Exchange from list.
  4.     For the email address field enter your username@lawrence.edu (smithj@lawrence.edu)
  5.     For your password enter: enter your Lawrence email password.
  6.     Click Connect.

From other types: From the account setup enter the following settings:

  1. Select the Corporate/Exchange email account
  2. Enter your full LU email address
  3. Enter your password.
  4. If there is not a separate Domain field, enter your username as Viking\username. If a separate Domain field exists enter just your username and then in the Domain field enter Viking.
  5. Enter the Server: m.outlook.com (Note, depending on device it may be necessary to enter the full path of the server as: https://m.outlook.com)
  6. Check the Use SSL box.

 

Option 4: Outlook for Windows from Off Campus (faculty/staff)

If this is the first time you have opened Outlook then a profile will automatically be created. If you have already been using Outlook for another account go to File - Add Account to add additional accounts.

1.   At the Create Profile window enter a profile name, i.e. LU email






 

2.   At the Add New Email Account window fill in your name, Lawrence email address (username@lawrence.edu) and your Lawrence email password.

 

Outlook for Mac from Off-Campus(Faculty/Staff)

  1. Open the Outlook program
  2. Click Outlook (upper-left by the apple) and then Preferences
  3. Click Accounts
  4. Click the + in the lower-left and choose Exchange
  5. Type in the long version of your email address
  6. leave the method as "User Name and Password"
  7. For the User name enter : VIKING\username
  8. Type in your network/email password
  9. Uncheck the "Configure Automatically"
  10. Set the Server to: lumail.lawrence.edu
  11. Click Add Account and then close the Accounts window (it will save automatically)
  12. Wait about 20 seconds and the email will start showing up.

Option 5: Personal Computer IMAP Email Client (Students)

*Technology Services strongly recommends the use of WEBMAIL.*
Before you can configure an email client such as Thunderbird or MacMail on your personal computer, you will need an active Internet connection. Choose Corporate/Exchange as the type of account.

  1. Email Address: Enter your full Lawrence email address
  2. Password: Enter your LU password
  3. Incoming Mail Server: outlook.office365.com
  4. Incoming Mail Port: 993
  5. Incoming Mail SSL type: SSL/TLS
  6. Incoming Mail Authentication: Normal password (not Kerberos)
  7. Outgoing Mail Server: smtp.office365.com
  8. Outgoing Mail Port: 587
  9. Outgoing Mail SSL type: STARTTLS
  10. Outgoing Mail Authentication: Normal password (not Kerberos)
  11. In the username field enter your username@lawrence.edu (i.e. doej@lawrence.edu). If you have a problem sending emails change this to just your username (i.e. doej).

 

Option 6: Email Redirection

The following instructions will assist you in redirecting ALL your Lawrence email messages to another personal email account (such as G-Mail or Yahoo mail). Redirecting your mail is preferable over forwarding your mail. **Please note: 1) If the personal email account you redirect your mail to is deactivated or canceled at any time, you may not be able to recover your mail from the Lawrence mail server, and 2) Redirection will NOT allow you to see or reply to recipients of a received email message other than yourself. This is another reason why Technology Services specifically recommends that all students use webmail.**

Redirect Email Messages from Exchange via Webmail (Outlook Web Access)

  1. From your browser go to http://webmail.lawrence.edu/.
  2. Enter your username and password to log in.
  3. On the top right corner, click the gear icon and select Options from the drop down.
  4. Click Organize Email from left edge.
  5. Click Inbox Rules and click the + sign to add a rule.
  6. In the drop down window select create a new rule for arriving messages...
  7. In the Name field, type a name for the rule (for example "forward email")
  8. In the When the message arrives, and: field, select [Apply to all messages...]
  9. In the Do the following: field, select Redirect the message to...
  10. A new window will appear. in the search field search for the email address you want to redirect your mail to. Double-click the name/address to have it appear in the TO field.
  11. Click OK
  12. At the Warning window: "Do you want this rule to apply to all future messages?" Click Yes.
  13. At the second warning window click OK.

 

Moving Lawrence Email to Gmail

Moving Lawrence Email to Gmail

These instructions are intended to help Lawrence University users move their existing Lawrence email to a personal email account using Microsoft Outlook 2013. Note YOU MUST do this from one of the ITC (library 214) Lawrence-owned-Windows computers.  In the instructions, we have used Gmail as an example.

NOTE: using OWA-Webmail to move emails to Gmail will NOT work, you MUST use Microsoft Outlook 2013 from the ITC, Library 214.

NOTE: To do the following you must be ON CAMPUS, on a Lawrence-owned WINDOWS computer with Outlook 2013.

  1. Create a Gmail account;
    1. If you already have a Gmail account and wish to use it, skip to step 2. Otherwise, create a Gmail  account at Gmail account.
  2. Set Gmail is IMAP
    1. Follow the instructions to enable IMAP and disable POP on you Gmail account Gmail Support account.

Add Gmail to Outlook

  1. Log into a Lawrence-owned windows computer that has Outlook 2013 installed. You can find these computers in the ITC lab of the Library (room 214).
  2. Go to Start - All Programs - Microsoft Office 2013, from the drop down click on Microsoft Office Outlook 2013.
  3. After your Outlook has loaded your profile. You may have to click Next a few times.  Go to File - Account Settings then Account Settings (again)
  4. Select the Email tab and click New.
  5. The Add New Email Account  window will open click Next.
  6. Complete the necessary fields for your Gmail information (name, personal email address and password) click Next
  7. If you are prompted to log back into your account with an IMAP pop up, do the following.
  8. Check your existing Gmail account
    1. Locate an email that states Review Blocked sign-in attempt. Click on the Allowing access to less secure apps.
    2. Allow less secure apps:  ON
  9. Go back to your Outlook and it should refresh automatically
  10. Click Finished
  11. Back in your outlook INBOX, you should see a second mailbox with your Gmail INBOX
  12. To move emails from your Lawrence account to your personal account, drag and drop folders that contain emails from the Lawrence INBOX to your GMAIL account or drag and drop individual emails from the Lawrence INBOX to your personal account. 

NOTE: DO NOT MOVE your Lawrence INBOX folder over to Gmail, move only individual emails or folders.

 

 

 

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