Report Email Spam

If you are receiving a lot of email spam please consider reporting it to Technology Services. This will help us fine-tune our spam filters settings to remove the spam before it gets to our INBOXs. Note - We only want what made it to your INBOX. If it is already in the Junk folder, our filters did their job!

To report spam please do the following:

From Outlook:

  1. From your Lawrence email click New Message.
  2. Address message to luspam@lawrence.edu
  3. Add the subject line: Spam Mail
  4. From your INBOX click and drag the spam emails into your message to luspam email.
  5. Click Send.

From Webmail:

  1. From your Lawrence email open an new message in a separate window (by clicking the little multiple window icon in the upper right corner.)
  2. Address message to luspam@lawrence.edu
  3. Add the subject line: Spam Mail
  4. From your INBOX click and drag the spam emails into your message to luspam email.
  5. Click Send.

 

Off Campus Email Access

There are a few options for accessing your Lawrence email account from off-campus. Technology Services strongly recommends Option 1 - the use of Webmail.

Option 1: Outlook Web Access (Webmail)

Webmail is Lawrence University's web-based email client and our preferred method of checking your email. Webmail allows users to access their Lawrence email from any computer (on or off-campus) with an active Internet connection and a functioning web browser. Webmail is convenient because it does not require you to reconfigure your personal email client.

To access Webmail: Open a web browser such as Internet Explorer, Firefox, or Safari, and go to: http://webmail.lawrence.edu Enter your LU network username and network password.

Option 2: Mobile Device (Faculty/Staff)

Each mobile device is a bit different in its setup of email accounts. Below are the settings to setup your Lawrence email and calendar.

iPad/iPhone setup:

  1.     Go to Settings - Mail, Contacts, Calendars - Add Account - Exchange
  2.     In the Email field enter: your email address
  3.     In the Password field enter: your LU password, click Next
  4.     In the Server field enter:  lumail.lawrence.edu
  5.     In the Domain field enter:  viking
  6.     In the Username field enter:  username (smithj)
  7.     Skip the Password field if fill out previously, click Next
  8.     Select the features you’d like to sync, click Save

Android setup:

  1.     Go to Settings - Accounts - Add Account - Email (for newer versions of Android choose Corporate Version)
  2.     In the email address field enter your full Lawrence email address
  3.     In the password field enter your Lawrence email password.
  4.     Select Manual Setup - Microsoft Exchange ActiveSync
  5.     In the Domain\Username field enter: lawrence.edu\username@lawrence.edu
  6.     Skip the Password field as it should already be filled in.
  7.     In the Exchange Server field enter: lumail.lawrence.edu
  8.     Check that use ssl is checked, click Next
  9.     Select options for the content you’d like to sync, click Next
  10.     After Naming your account, finish the setup on your account.
  11.    You will be warned about the app needing administrator rights on your device.  Select activate to complete the email configuration successfully.

Windows Phone/RT:

  1.     Go to Mail.
  2.     Go to Settings - Accounts - Add an Account
  3.     Select Exchange from list.
  4.     For the email address field enter your username@lawrence.edu (smithj@lawrence.edu)
  5.     For your password enter: enter your Lawrence email password.
  6.     Click Connect.

From the account setup enter the following settings:

  1. Select the Corporate/Exchange email account option
  2. Enter your full LU email address
  3. Enter your password.
  4. If there is not a separate Domain field, enter your username as Viking\username. If a separate Domain field exists enter just your username and then in the Domain field enter Viking.
  5. Enter the Server: lumail.lawrence.edu (Note, depending on device it may be necessary to enter the full path of the server as: https://lumail.lawrence.edu)
  6. Check the Use SSL box.

Option 3: Mobile Devices (Students)

Each mobile device is a bit different in it setup of email accounts. Below are the settings to setup your Lawrence email and calendar.


iPad/iPhone setup:

  1. Go to Settings - Mail, Contacts, Calendars - Add Account - Exchange
  2. In the Email field enter: your email address
  3. In the Password field enter: your LU password, click Next
  4. In the Domain field enter:  lawrence.edu
  5. In the Server field enter:  outlook.office365.com
  6. In the Username field enter:  username@lawrence.edu  ( smithj@lawrence.edu)
  7. Skip the Password field if fill out previously, click Next
  8. Select the features you’d like to sync, click Save


Android setup:

  1. Go to Settings - Accounts - Add Account - Email (for newer versions of Android choose Corporate Version)
  2. In the email address field enter your full Lawrence email address
  3. In the password field enter your Lawrence email password.
  4. Select Manual Setup - Microsoft Exchange ActiveSync
  5. In the Domain\Username field enter: lawrence.edu\username@lawrence.edu
  6. Skip the Password field as it should already be filled in.
  7. In the Exchange Server field enter: m.outlook.com
  8. Check that use ssl is checked, click Next
  9. Select options for the content you’d like to sync, click Next
  10. After Naming your account, finish the setup on your account.
  11. You will be warned about the app needing administrator rights on your device.  Select activate to complete the email configuration successfully.


Windows Phone/RT:

  1.     Go to Mail.
  2.     Go to Settings - Accounts - Add an Account
  3.     Select Exchange from list.
  4.     For the email address field enter your username@lawrence.edu (smithj@lawrence.edu)
  5.     For your password enter: enter your Lawrence email password.
  6.     Click Connect.

From other types: From the account setup enter the following settings:

  1. Select the Corporate/Exchange email account
  2. Enter your full LU email address
  3. Enter your password.
  4. If there is not a separate Domain field, enter your username as Viking\username. If a separate Domain field exists enter just your username and then in the Domain field enter Viking.
  5. Enter the Server: m.outlook.com (Note, depending on device it may be necessary to enter the full path of the server as: https://m.outlook.com)
  6. Check the Use SSL box.

Option 4: Outlook for Windows from Off Campus

If this is the first time you have opened Outlook then a profile will automatically be created. If you have already been using Outlook for another account go to File - Add Account to add additional accounts.

1.   At the Create Profile window enter a profile name, i.e. LU email







 

2.   At the Add New Email Account window fill in your name, Lawrence email address (username@lawrence.edu) and your Lawrence email password.

Option 5: Personal Computer IMAP Email Client (Faculty/Staff)

*Technology Services strongly recommends the use of WEBMAIL.*
Before you can configure an email client such as Thunderbird or MacMail on your personal computer, you will need an active Internet connection.

  • Email Address: Enter your full Lawrence email address
  • Password: Enter your LU password
  • Incoming Mail Server: imap.lawrence.edu
  • Incoming Mail Port: 993
  • Incoming Mail SSL type: SSL/TLS
  • Incoming Mail Authentication: Normal password (not Kerberos)
  • Outgoing Mail Server: smtp.lawrence.edu
  • Outgoing Mail Port: 587
  • Outgoing Mail SSL type: STARTTLS
  • Outgoing Mail Authentication: Normal password (not Kerberos)
  • In the username field, enter your username@lawrence.edu (ie doej@lawrence.edu)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Option 6: Personal Computer IMAP Email Client (Students)

*Technology Services strongly recommends the use of WEBMAIL.*
Before you can configure an email client such as Thunderbird or MacMail on your personal computer, you will need an active Internet connection. Choose Corporate/Exchange as the type of account.

  1. Email Address: Enter your full Lawrence email address
  2. Password: Enter your LU password
  3. Incoming Mail Server: outlook.office365.com
  4. Incoming Mail Port: 993
  5. Incoming Mail SSL type: SSL/TLS
  6. Incoming Mail Authentication: Normal password (not Kerberos)
  7. Outgoing Mail Server: smtp.office365.com
  8. Outgoing Mail Port: 587
  9. Outgoing Mail SSL type: STARTTLS
  10. Outgoing Mail Authentication: Normal password (not Kerberos)
  11. In the username field enter your username@lawrence.edu (ie doej@lawrence.edu). If you have a problem sending emails change this to just your username (ie doej).

Option 7: Email Redirection

The following instructions will assist you in redirecting ALL your Lawrence email messages to another personal email account (such as G-Mail or Yahoo mail). Redirecting your mail is preferable over forwarding your mail. **Please note: 1) If the personal email account you redirect your mail to is deactivated or canceled at any time, you may not be able to recover your mail from the Lawrence mail server, and 2) Redirection will NOT allow you to see or reply to recipients of a received email message other than yourself. This is another reason why Technology Services specifically recommends that all students use webmail.**

Redirect Email Messages from Exchange via Webmail (Outlook Web Access)

  1. From your browser go to http://webmail.lawrence.edu/.
  2. Enter your username and password to log in.
  3. On the top right corner, click the gear icon and select Options from the drop down.
  4. Click Organize Email from left edge.
  5. Click Inbox Rules and click the + sign to add a rule.
  6. In the drop down window select create a new rule for arriving messages...
  7. In the Name field, type a name for the rule (for example "forward email")
  8. In the When the message arrives, and: field, select [Apply to all messages...]
  9. In the Do the following: field, select Redirect the message to...
  10. A new window will appear. in the search field search for the email address you want to redirect your mail to. Double-click the name/address to have it appear in the TO field.
  11. Click OK
  12. At the Warning window: "Do you want this rule to apply to all future messages?" Click Yes.
  13. At the second warning window click OK.

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