Notice of Privacy Practices
This Notice Describes How
Medical Information About You May Be Used and Disclosed and How You Can Get
Access To This Information. Please Review It Carefully.
If you have any questions about this notice, please contact Lawrence
University’s Privacy Officer, Barry Hoopes, Director of Human Resources, at
920-832-6541.
Who Will Follow This Notice
This notice describes the
medical information practices of
Our Pledge Regarding Medical
Information
We understand that medical
information about you and your health is personal. We are committed to
protecting medical information about you. We create a record of the health care
claims reimbursed under the Plan for Plan administration purposes. This notice
applies to all of the medical records we maintain. Your personal doctor or
health care provider may have different policies or notices regarding the
doctor’s use and disclosure of your medical information created in the doctor’s
office or clinic.
This notice will tell you about the
ways in which we may use and disclose medical information about you. It also
describes our obligations and your rights regarding the use and disclosure of
medical information.
We are required by law to:
·
make sure that medical information that identifies you is kept private;
·
give you this notice of our legal duties and privacy practices with respect
to medical information about you; and
·
follow the terms of the notice that is currently in effect.
How We May Use and Disclose Medical
Information About You
The following categories describe different ways that we use and disclose medical information. For each category of uses or disclosures we will explain what we mean and present some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.
For Treatment (as described in
applicable regulations). We may use or disclose medical information about you to facilitate medical
treatment or services by providers. We may disclose medical information about
you to providers, including doctors, nurses, technicians, medical students, or
other hospital personnel who are involved in taking care of you. For example,
we might disclose information about your prior prescriptions to a pharmacist to
determine if a pending prescription is contraindicative with prior
prescriptions.
For Payment (as described in
applicable regulations). We may use and disclose medical information about you to determine
eligibility for Plan benefits, to facilitate payment for the treatment and
services you receive from health care providers, to determine benefit
responsibility under the Plan, or to coordinate Plan coverage. For example, we may tell your health care
provider about your medical history to determine whether a particular treatment
is experimental, investigational, or medically necessary or to determine
whether the Plan will cover the treatment. We may also share medical
information with a utilization review or precertification service provider.
Likewise, we may share medical information with another entity to assist with
the adjudication or subrogation of health claims or to another health plan to
coordinate benefit payments.
For Health Care Operations (as
described in applicable regulations). We may use and disclose medical information about you
for other Plan operations. These uses and disclosures are necessary to run the
Plan. For example, we may use medical information in connection with:
conducting quality assessment and improvement activities; underwriting, premium
rating, and other activities relating to Plan coverage; submitting claims for
stop-loss (or excess loss) coverage; conducting or arranging for medical
review, legal services, audit services, and fraud and abuse detection programs;
business planning and development such as cost management; and business
management and general Plan administrative activities.
As Required By Law. We will disclose medical
information about you when required to do so by federal, state or local law.
For example, we may disclose medical information when required by a court order
in a litigation proceeding such as a malpractice action.
To Avert a Serious Threat to Health
or Safety. We
may use and disclose medical information about you when necessary to prevent a
serious threat to your health and safety or the health and safety of the public
or another person. Any disclosure, however, would only be to someone able to
help prevent the threat. For example, we may disclose medical information about
you in a proceeding regarding the licensure of a physician.
Special Situations
Disclosure to Health Plan Sponsor. Information may be disclosed to
another health plan maintained by Lawrence University for purposes of
facilitating claims payments under that plan. In addition, medical information
may be disclosed to Lawrence University personnel solely for purposes of
administering benefits under the Plan.
Organ and Tissue Donation. If you are an organ donor, we may
release medical information to organizations that handle organ procurement or
organ, eye or tissue transplantation or to an organ donation bank, as necessary
to facilitate organ or tissue donation and transplantation.
Military and Veterans. If you are a member of the armed
forces, we may release medical information about you as required by military
command authorities. We may also release medical information about foreign
military personnel to the appropriate foreign military authority.
Workers’ Compensation. We may release medical information
about you for workers’ compensation or similar programs. These programs provide
benefits for work‑related injuries or illness.
Public Health Risks. We may disclose medical
information about you for public health activities. These activities generally
include the following:
·
to prevent or control disease, injury or disability;
·
to report births and deaths;
·
to report child abuse or neglect;
·
to report reactions to medications or problems with products;
·
to notify people of recalls of products they may be using;
·
to notify a person who may have been exposed to a disease or may be at risk
for contracting or spreading a disease or condition;
· to notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence. We will only make this disclosure if you agree or when required or authorized by law.
Health Oversight Activities. We may disclose medical
information to a health oversight agency for activities authorized by law.
These oversight activities include, for example, audits, investigations,
inspections, and licensure. These activities are necessary for the government
to monitor the health care system, government programs, and compliance with
civil rights laws.
Lawsuits and Disputes. If you are involved in a lawsuit
or a dispute, we may disclose medical information about you in response to a
court or administrative order. We may also disclose medical information about
you in response to a subpoena, discovery request, or other lawful process by
someone else involved in the dispute, but only if efforts have been made to
tell you about the request or to obtain an order protecting the information
requested.
Law Enforcement. We may release medical information
if asked to do so by a law enforcement official:
·
in response to a court order, subpoena, warrant, summons or similar
process;
·
to identify or locate a suspect, fugitive, material witness, or missing
person;
·
about the victim of a crime if, under certain limited circumstances, we are
unable to obtain the persons agreement;
·
about a death we believe may be the result of criminal conduct;
·
about criminal conduct at the hospital; and
·
in emergency circumstances to report a crime; the location of the crime or
victims; or the identity, description or location of the person who committed
the crime.
Coroner’s, Medical Examiners and
Funeral Directors. We may release medical information to a coroner or medical examiner. This
may be necessary, for example, to identify a deceased person or determine the
cause of death. We may also release medical information about patients of the
hospital to funeral directors as necessary to carry out their duties.
National Security and Intelligence Activities. We may release medical information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.
Inmates. If you are an inmate of a
correctional institution or under the custody of a law enforcement official, we
may release medical information about you to the correctional institution or
law enforcement official. This release would be necessary (1) for the
institution to provide you with health care; (2) to protect your health and
safety or the health and safety of others; or (3) for the safety and security
of the correctional institution.
Your Rights Regarding Medical
Information About You
You have the following rights
regarding medical information we maintain about you:
Right to Inspect and Copy. You have the right to inspect and
copy medical information. that may be used to make decisions about your Plan
benefits. To inspect and copy medical information that may be used to make
decisions about you, you must submit your request in writing to Lawrence
University’s Privacy Officer, Barry Hoopes. If you request a copy of the
information, we may charge a fee for the costs of copying, mailing, or other
supplies associated with your request.
We may deny your request to inspect
and copy in certain very limited circumstances. If you are denied access to
medical information, you may request that the denial be reviewed.
Right to Amend. If you feel that medical information
we have about you is incorrect or incomplete, you may ask us to amend the
information. You have the right to request an amendment for as long as the
information is kept by or for the Plan.
To request an amendment, your
request must be made in writing and submitted to Lawrence University’s Privacy
Officer, Barry Hoopes. In addition, you must provide a reason that supports
your request.
We may deny your request for an
amendment if it is not in writing or does not include a reason to support the
request. In addition, we may deny your request if you ask us to amend
information that:
·
is not part of the medical information kept by or for the Plan;
·
was not created by us, unless the person or entity that created the
information is no longer available to make the amendment;
·
is not part of the information which you would be permitted to inspect and
copy; or
·
is accurate and complete.
Right to an Accounting of
Disclosures. You
have the right to request an “accounting of disclosures” where such disclosure
was made for any purpose other than treatment, payment, or health care
operations.
To request this list or accounting
of disclosures, you must submit your request in writing to Lawrence University’s
Privacy Officer, Barry Hoopes. Your request must state a time period which may
not be longer than six years and may not include dates before April, 2003. Your
request should indicate in what form you want the list (for example, paper or
electronic). The first list you request within a 12 month period will be free.
For additional lists, we may charge you for the costs of providing the list. We
will notify you of the cost involved and you may choose to withdraw or modify
your request at that time before any costs are incurred.
Right to Request Restrictions. You have the right to request a
restriction or limitation on the medical information we use or disclose about
you for treatment, payment or health care operations. You also have the right
to request a limit on the medical information we disclose about you to someone who
is involved in your care or the payment for your care, like a family member or
friend. For example, you could ask that we not use or disclose information
about a surgery you had.
We are not required to agree to
your request.
To request restrictions, you must
make your request in writing to
Right to Request Confidential
Communications. You have the right to request that we communicate with you about medical
matters in a certain way or at a certain location. For example, you can ask
that we only contact you at work or by mail.
To request confidential communications, you must make your request in
writing to Lawrence University’s Privacy Officer, Barry Hoopes. We will not ask
you the reason for your request. We will accommodate all reasonable requests. Your
request must specify how or where you wish to be contacted.
Right to a Paper Copy of This Notice. You have the right
to a paper copy of this notice. You may ask us to give you a copy of this
notice at any time. Even if you have agreed to receive this notice
electronically, you are still entitled to a paper copy of this notice.
You may obtain a copy of this notice at our
website, www.lawrence.edu/dept/hr/policies/
To obtain a paper copy of this notice, please
contact Lawrence University’s Privacy Officer, Barry Hoopes, at 920-832-6541.
Changes to This Notice
We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice on the Plan website. The notice will contain on the first page, in the top right-hand comer, the effective date.
Complaints
If you believe your privacy rights
have been violated, you may file a complaint with the hospital or with the
Secretary of the Department of Health and Human Services. To file a complaint
with the Plan, contact:
Mr. Barry Hoopes
Director of Human Resources
Lawrence University
PO Box 599
Appleton, WI 54912-0599
All complaints must be submitted in writing. You will not be penalized for filing a complaint.
Other Uses of Medical Information
Other uses and disclosures of medical information not covered by this notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we provided to you.