CUSTODIAN

POSITION DESCRIPTION

REPORTS TO: Senior Custodian (where applicable)/ Custodial Team Leader and

Custodial Services Manager

LOCATION: All Campus Buildings and or Assigned Building/Area

HOURS OF WORK: As Assigned, Weekend Work as Assigned

DAYS OF WORK: Typical days of work Monday thru Friday and/or

Weekend Work as Assigned

Hours and shift to be determined.

PRIMARY OBJECTIVE:

To perform a variety of custodial tasks and duties indicative of cleaning and maintaining campus buildings to a high standard. In addition to other assigned duties: special setups, snow & ice removal, minor maintenance, building security, moving furniture, moving equipment, moving supplies, room preparations, window washing and outside pick up as needed. Provide a high level of customer service to all members of the campus community.

DUTIES:

1. Provide a high level of customer service and satisfaction by responding promptly to all customer requests and or complaints and communicate them to supervisor in a timely manner.

2. a. Clean and maintain all hard floor surfaces: strip, seal, wax, buff , dust mop, sweep, wet mop and or auto scrub hard floors to standards by following accepted industry standards and procedures.

b. Clean and maintain all carpeted surfaces including floors & upholstery: vacuum, spot clean, extract (shampoo) carpeted surfaces as well as upholstered surfaces to standards by following accepted industry standards and procedures.

c. Clean all restrooms, showers and or locker rooms to accepted industry standards, using disinfection methods and procedures, replenish any and all dispensers (paper, soap etc) daily, dispose of trash.

d. Clean all interior surfaces and areas in campus buildings, including: furniture, vacant student rooms, offices, classrooms, labs, lecture halls, hallways, common areas, entrances,

fixtures (light fixtures, faucets, railings, handrails etc), kitchens, laundry rooms, windows, ceilings, walls, stairwells etc.

3. Remove and properly dispose of all trash and recyclables in assigned areas to outside dumpster container locations. This includes offices, common areas, resident halls, restrooms, and for any special campus functions and events.

4. Make minor repairs: fastenings, replacement of light bulbs, assist maintenance workers as needed and assigned, this may include painting, and or moving equipment or other

duties as needed. Fill out or call in work orders for needed repairs in building and equipment. Notify supervisor of repair needs promptly and timely.

5. Assist with special projects on an as-needed basis:

a. During term breaks and summer, major clean assigned areas and or buildings, move furniture as needed and directed, clean mattresses, turnover resident rooms for summer guests. Clean and prep buildings for summer guests, students and or for new academic term.

b. Clean windows inside and outside of buildings.

c. Outside pick up of trash etc. as needed or directed.

d. Request rental beds, summer guest supplies (soap, bedding, towels etc.)

e. Prepare linens for pick up by vendor for cleaning.

f. Assist in unloading furniture, supplies or equipment from delivery trucks.

g. Visually inspect fire extinguishers for evidence of tampering and report problems to supervisor and or facilities services.

6. Keep work areas, storage areas, custodial closets, janitor carts clean, well stocked and organized. Order supplies as needed and keep areas in assigned buildings stocked. Rotate stock as needed, report problems to supervisor.

7. Must be able to read and follow all directions, safety instructions on chemicals, and on equipment. Must use proper PPE (Personal Protective Equipment) when handling and using chemicals, equipment and when changing light bulbs overhead.

8. Must attend and complete all safety training as required, as well as product and procedure training, apply and follow instructions to industry standards.

9. Operate all equipment in a safe manner following equipment manual instructions/directions. All equipment must be maintained and kept clean, report needed repairs to equipment promptly.

10. Other duties as assigned.

WORKING RELATIONSHIPS:

Provide excellent customer service to all members of the campus community, as well as with internal customers (co-workers) and external customers. Must be able to respond to and interact with students in a professional and courteous manner addressing their needs and complaints promptly and timely. Must have the ability to work alone and in a team environment.

KNOWLEDGE AND SKILLS REQUIRED:

1. Must be able to do continuous bending, stooping, twisting, carrying items, reaching, pushing, pulling, climbing stairs, walking & standing for long periods of time.

2. Must be able to climb a 12 ft. stepladder.

3. Must be able to lift 50 lbs.

4. Previous custodial/janitorial experience preferred.

5. Ability to learn to use equipment i.e. auto scrubbers, buffers, extractors, small hand tools, vacuums, washers, dryers etc.

6. Must be able to read and follow instructions, directions, and safety procedures.

EMPLOYMENT REQUIREMENTS:

1. Must have successful completion of criminal record check, driving record check (where applicable) and reference checks.

2. Must have valid Wisconsin Drivers License (where applicable), must complete campus safe driving training session before driving any campus vehicles (where applicable).

3. Must have minimum of a high school diploma or equivalent.