Access LU E-mail | Change Your Password | Change Your Voyager Pin

Access Your Lawrence University E-Mail

Technology Services fully supports Outlook Web Access, Lawrence University's webmail or web-based e-mail client, for students. Webmail allows users to access their e-mail from any computer (on or off-campus) with an active Internet connection and a functioning web browser. To access Webmail:

    1. Open a web browser such as Internet Explorer, Firefox, or Safari, and go to: http://webmail.lawrence.edu
    2. Enter your username and network password.

Other Options:

Access your e-mail via a mobile device:

When you access e-mail from a mobile client, you will need to set the following:

  • incoming server to: lumail.lawrence.edu
  • outgoing (SMTP) server: lumail.lawrence.edu

(Note, depending on your device it may be necessary to enter the full path of the server and not just the server name. The full path is: https://lumail.lawrence.edu

Redirect your Lawrence e-mail to another e-mail account

View e-mail redirection instructions. Please note, however, that this option will NOT allow you to see or reply to recipients of a received e-mail message other than yourself. This is one reason why Technology Services specifically recommends webmail.

Change your Network Password

Your network password is used to access the Lawrence network as well as your Lawrence e-mail account. Your initial network password is set by Technology Services. However, the first time you access your account you will be required to change this password. Your new password is then valid for 365 days.

You may change or reset a forgotten password at anytime, provided you know your LU username and ID number, through the online Account Center. The Account Center also allows you to connect to LU's e-mail client and access Voyager.

Changing your Network Password:

    1. From a browser such as Internet Explorer or Firefox, go to the Account Center at https://viking.lawrence.edu/
    2. Click on Manage your network account.
    3. Enter your username and Lawrence ID number.
    4. Click Continue.
    5. Click the Change Password button. If this is the first time you have used your password it will be pre-expired.
    6. In the Old password field enter your current password.
    7. In the New password field enter your new password. *See Password Protocol for specific password requirements.*
    8. Retype your new password in the Confirm new password field.
    9. Click OK when finished. A confirmation window will appear when the password is successfully changed. Please wait 5 minutes before attempting to use your account and new password.

Alternate instructions:

From Webmail: (mac or window users may use this)

  1. From webmail click Options (top right corner).
  2. Select Change Your Password from the drop down list.
  3. Enter your current password in the Current Password field.
  4. Enter your new password in the New Password field.
  5. Enter your new password in the Confirm New Password field.
  6. Click Save.

From a Windows station on campus:
Use these instructions if you know your password and simply want to change it.

  1. Press the Ctrl-Alt-Del keys at the same time.
  2. Choose the Change Password button.
  3. Enter your old password, your desired new password and confirm your new password by entering it a second time.
  4. Press OK

Change Your Voyager PIN

Your Voyager PIN (personal identification number) is used to access the Voyager system. Your initial Voyager PIN is set by Technology Services. However, the first time you access your account you will be required to change this PIN. The first time you use Lawrence Voyager, you’ll need to choose an 8-15 PIN and create two security questions. Here’s how:

    1. From an Internet browser such as Internet Explorer or Firefox, go to the Lawrence University Account Center at http://viking.lawrence.edu
    2. Click on Lawrence Voyager.
    3. Enter your Lawrence ID number as the User ID and then your Voyager PIN.
    4. Click Login.
    5. You will receive a message that your PIN has expired. Reset it as follows:
    6. Opposite Re-enter old PIN, enter the PIN you used to log in.
    7. In the New PIN field enter a new PIN of your choice.  It must be 8-15 characters long and contain both letters and numbers. PINs are case-sensitive; capital letters and lower-case letters are considered different characters.
    8. Retype your new PIN in the Re-enter new PIN field.
    9. Click Login when finished.
    10. Now you will be asked to SELECT and PROVIDE ANSWERS to two security questions.. If you forget your PIN, you’ll be able to answer the security questions in order to log in to Voyager. Create your security question as follows:
    11. Confirm PIN by entering your PIN again.
    12. Select a question from the drop down Question list.  
    13. Type the answer to your question in the Answer field, limiting your entry to 30 characters.
    14. Click Submit. 
    15. You will be asked for a second security question. Select a different question from the drop down Question list.
    16. Type the answer to your question in the Answer field, limiting your entry to 30 characters.
    17. Click Submit. At this point, you should see the Voyager main menu. After you’ve finished browsing, be sure to click the LOGOUT button in the upper right corner of the screen. LOGOUT ends your Voyager session and protects your privacy.