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Network Accounts

Changing Your Password | Resetting a Forgotten Password | Personal Network Space and Campus Share |


Changing Your Password

Your initial network password will be set by ITS, however the first time you access your account you will be required to change it. The password is valid for 365 days. This password is used to access the Lawrence network and your Lawrence e-mail account. You may change or reset a forgotten password at anytime, from on or off campus by following the instructions listed below.

The Account Center:

The account center allows users to manage their network account, connect to WebMail (e-mail) and access Voyager. From this tool you may change or reset your forgotten network password. Note, you will need your username and Lawrence ID number.

Changing your network and e-mail password:

    1. From an Internet browser such as Internet Explorer or Firefox, go to the account center at https://viking.lawrence.edu/.
    2. Click on Manage your network account.
    3. Enter your username and Lawrence ID number.
    4. Click Continue.
    5. Click the Change Password button. If this is the first time you have used your password it will be pre-expired.
    6. In the Old password field enter the your current password.
    7. In the New password field enter an eight or more character password. ITS recommends that password be 8-14 characters long and contain a combination of letters and numbers. See Password Protocol for additional recommendations.
    8. Retype your new password in the Confirm new password field.
    9. Click OK when finished. A confirmation window will appear when the password is successfully changed. Please wait 5 minutes before attempting to use your account and new password.

Resetting your forgotten network and e-mail password:

    1. From an Internet browser such as Internet Explorer or Firefox, go to the account center at https://viking.lawrence.edu/.
    2. Click on Manage your network account.
    3. Enter your username and Lawrence ID number.
    4. Click Continue.
    5. Click the Reset Forgotten Password button.
    6. Enter your 6 character Voyager pin in the Voyager pin field.
    7. Click Next.
    8. Enter the answer to your security question.
    9. Click Next.
    10. In the New password field enter an eight or more character password. ITS recommends that password be 8-14 characters long and contain a combination of letters and numbers. See Password Protocol for additional recommendations.
    11. Retype your new password in the Confirm new password field.
    12. Click Finish-Reset my password. A confirmation window will appear when the password is successfully changed. Please wait 5 minutes before attempting to use your account and new password.

From On-Campus only:

Use if you are on campus AND know your password but want to change it.

Window Users

    1. Press the Ctrl-Alt-Del keys at the same time.
    2. Choose the Change Password button.
    3. Enter your old password, your desired new password and confirm your new password by entering it a second time. Note, that your new password must be at least 8 characters in length.
    4. Press OK.

For specifics about passwords see password protocol.

Macintosh Users

Must use the account center web page. See instructions above.

Note: If you are not using at least OS 10.4, you must log into either a Windows computer and follow the "change password" instructions for a Windows user or use the account center and follow the above instructions.

 


Personal Network Space and Campus Share

The instructions below apply to personal computers that have been registered on the Lawrence Network. For computers issued by ITS, your personal network space and campus share space are made available automatically.

Task Instructions for Windows XP Instructions for Mac OS X
Access personal network space, campus share, and network printers

 

Class Share Folders

To access class share folders on a personal computer that has been registered on the Lawrence network, first follow the instructions at the appropriate link above to access campus share. Next, click on "class share" and select the desired class share folder. Note: To create a class share folder, please contact the Helpdesk.



Access From Home (faculty and staff only)

Along with the many benefits of the Internet, there exist well publicized dangers. In a compromise to protect the data and computational assets of the institution, but still provide open access from Lawrence to the Internet, a firewall was installed. This makes it more difficult to access some on-campus resources remotely. A technology called Virtual Private Networking, or VPN, makes it possible to extend the resources of the campus network to remote users. However, there are some important resources you can access remotely without any special software. Notably, these include:

So why would you need VPN software, and what resources can you access with it that you otherwise could not? VPN software, also sometimes known as tunneling software, allows a remote user to act as part of the campus network while using the Internet as a transport service for data traffic between the remote location and Lawrence. All traffic between the two endpoints is encrypted to protect anything of value that might pass over the public Internet link. With this software installed and running, you can access:

If you need access to these resources on a regular basis from home, contact the helpdesk or call us at ext. 6570 from any campus telephone. Please note, this services is only available for faculty and staff. You will need to supply ITS with the type of operating system you are running and the name of your internet service provider. You will be provided with an installation CD-ROM with the VPN software, and a paper copy of the installation instructions, which are also on the CD-ROM. Also included on the CD-ROM will be copies of an FTP client and a Telnet client. At a minimum you will require an FTP client, since this will be the means of accessing most resources. FTP access to your network shares will be enabled when you request the software.

See the following link for instructions on using FTP or FETCH.

See the following link if you are faculty and need Microsoft software for your home computer.

Important Note: Since this software will most often be installed on a personally owned computer, ITS cannot guarantee a successful installation. It should also be noted that software that creates network bindings to pseudo adapters, e.g. AOL, or gaming software may interfere with the attempts of the VPN software to make the changes it needs to perform. While we will put forth every reasonable effort to assist you should a problem arise, we caution that under some circumstances we might not easily be able to find a satisfactory answer that leads to a solution. We do have working copies of this software on laptop computers available for check-out for short-term off-campus work.