On-Campus LU E-mail Access | Off-Campus LU E-mail Access | On Campus 3rd-party E-mail Access | Configuring LDAP | Changing Your Password | Disk Quota | IMAP Protocol
ITS fully supports the following e-mail clients on Lawrence-owned computers:
| Windows | Macintosh |
Mozilla Thunderbird |
Mail (faculty/staff default) |
| Webmail (student default) |
Webmail (student default) |
Thunderbird User Guide | Mac Mail User Guide | Webmail User Guide
If you'd prefer, you may also use an e-mail client such as Thunderbird, MacMail, Netscape Mail, or Outlook Express to access your LU E-mail on-campus. View on-campus e-mail client configuration instructions for Thunderbird, MacMail, Netscape Mail, and Outlook Express.
There are currently two options for accessing your Lawrence e-mail account from off-campus.
Option 1: Personal Computer E-Mail Client
Before you can configure the e-mail client on your personal computer to access your LU e-mail, you will need an active Internet connection. You will need to configure the outgoing mail (SMTP) server and the incoming mail server in your e-mail client, as detailed below, in order to receive Lawrence e-mail. (These settings are the same for any IMAP e-mail client.)
Mail Server Username: enter the user name for your LU accounts
Outgoing Mail (SMTP) Server: mailhub.lawrence.edu
Outgoing Server Port: 25 or 465
(Some ISPs block certain ports; if you have trouble with 25, try 465)
Outgoing Username: enter the user name for your LU accounts
Incoming Mail Server: mailhub.lawrence.edu
Important: Lawrence allows authenticated users to access our SMTP server to send email. You must configure your email client to authenticate with your Lawrence username and password for both incoming and outgoing messages. In addition, you may want to enable SSL on the SMTP connection for added security.
Option 2: WebMail
Webmail is Lawrence University's web-based e-mail client. Webmail allows users to access their Lawrence e-mail from any computer (on or off-campus) with an active Internet connection and functioning web browser. Webmail is convenient because it does not require you to reconfigure your personal e-mail client. To access Webmail:
View an online version of the Webmail User Guide.
Lawrence has an LDAP server for e-mail address auto-completion. (LDAP is used in the FIND utility.) Once configured, you can type in the first few letters of any name or e-mail address on campus, and the LDAP server will fill in the rest.
LDAP Server: whitepages.lawrence.edu
Search Base: ou=campus,dc=lawrence,dc=edu
Port: 389
Authentication is not required for on-campus access, but if you are off campus, you will need to enter a username and password to use the Lawrence LDAP server.
Your network password is also used to log on to e-mail. This password may be changed as often as you like by going to https://viking.lawrence.edu/ and choosing "Manage your network account." By default, you will be required to change your password once every year. For more information on passwords, see Rules for Passwords.
Every account, whether faculty or staff, is allotted a finite amount of file storage space on the mailhub server. The initial quota is sufficient generally to meet the demands of most users. Due to the nature of their projects, work requirements, or research, some users may exhaust their disk quota allocation. In these instances, the user may request an increase in quota by contacting the HelpDesk. Before requesting additional space, please reference Managing your LU E-mail Account. Requests will be considered and additional quota granted as appropriate. Before requesting additional quota, be sure to delete old, unneeded, and obsolete e-mails. Be sure to empty your trash and sent folders as well. If you still do not have enough disk space to meet your needs, then make the request. View instructions on checking your quota in Webmail.
The Lawrence mail server uses the IMAP protocol for e-mail access from personal computers. E-mail clients using POP services will not work on our network. IMAP offers several advantages over POP e-mail. Most importantly, IMAP allows you to create and manage folders of e-mail messages on the server, unlike POP which accumulates all e-mail in one folder (usually called the inbox). While POP e-mail does allow you to create and utilize folders, they must be located on a local hard drive. Since the majority of users on campus access e-mail from multiple locations, the POP e-mail system is not desirable.